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Shipping & Delivery

Shipping Guidelines


Moxa Online only ships orders to valid street addresses within the United States and the District of Columbia. We cannot ship to P.O Boxes or addresses outside the United States. For international orders, please contact one of our worldwide distributors or a Moxa sales representative for more details.

For your protection, a signature is required for most deliveries. We do not allow address changes after an order has been accepted. You may not export any products purchased from Moxa Online



Shipping Options


At Moxa, we understand the importance of quickly getting products in your hands, especially for customers with mission critical applications. That is why we offer a variety of shipping methods to better serve your needs. With Moxa Online, you will find the widest selection of Moxa products with the fastest delivery times.  


The following shipping methods are available at Moxa Online. All options are based on business days.

  • Next Day
  • 2 Day
  • 3 Day
  • Ground (1 to 5 business days depending on destination)

COD orders are not available at this time. For additional details, please contact Customer Service



Tracking Orders


To review recent order history, sign into Your account and click on Find an order. You will be able to see all of your recent orders and the status of each order. To track a shipment, click on the order number for delivery information, or contact Customer Service.



Canceling or Modifying Orders


Our priority is to ensure that orders are shipped in a timely manner. Therefore, we are unable to adjust an order after it has been submitted.